Wednesday, September 03, 2014

LensProToGo

Review of service/rental equipment from LensProToGo (LensProToGo.com):

Few weeks back, I knew I needed some extra gear to cover a big Sikh wedding.  I had used Cameralensrentals once before (review here:  http://ronwarrenphotography.blogspot.com/2009/03/review-of-cameralensrentalscom.html ) but I went with LensProToGo this time because I had some gift cards for them (from winning a Westcott contest last year).

I created an account with LensProToGo and ordered a Canon 5DIII, a spare battery, the Canon 24-70mm f2.8 L, and the Canon 70-200mm f2.8 L IS II.  My only complaint with the actual order process is that I could not figure out how to input coupon codes from more than one gift card.  I ordered the gear for four days and added on protection plans for everything except the battery.

As a first time customer, they said I would be contacted (presumably to make sure I am legit -- oh, I assure you I am all kinds of legit!).  They never called, but simply emailed me that I was approved and the order would be placed as requested.

On a Thursday at 2:30 p.m., the fine UPS folk brought me a heavy box.  I cracked it open to find a hearty Pelican Case (here is a biggy over Cameralensrentals).  All the pieces plus a battery charger were snuggly bedded down in the case.  Also instructions on returning and a return label.  In retrospect, it might have been a nice touch to include the manual for the camera, but I'm sure it is available online and I managed quite nicely without it.

So.... shot the terrific wedding, placed everything back in the Pelican the way I found it, sealed it up securely and took it to the nearest UPS store.  The hand off, the receipt and off I went.  End of story.... almost.

This past week I ordered more gear for the wedding of Emily and Mark that is coming up in three days!  I placed the order, finalized it, and washed my hands of it, when I realized that I didn't enter a coupon code at the right place.  I called LPTG and explained the situation.  AND.......

Nary a "pssht" and they took care of it and credited my account accordingly.

The verdict:

Unless something dramatic changes in the world of photography gear rental, LensProToGo is my new go-to place.  Maybe I'll rent the crazy Petzval lens for some arty work

No comments:

Archives